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Welcome To Watchespot - Finest Online Store For Authentic Watches

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Watchespot.com

Offers quick answers for the most frequently asked questions:

Why Choose Us?

How will I know if the watch is authentic?

Is watchespot.com an Authorized dealer?

Do the watches come with a warranty?

How will my watch be shipped? 

When will you ship my order?

How can I know whether my watch has been shipped? 

When will I receive my tracking number? 

Do you ship to all international locations?

Can I request for my order to be sent to another address than mine?

Do you charge any tax on your products?

What forms of payment do you accept? 

How do we protect visitor information?

Do we use "cookies"?

What are Watchespot return and exchange policies?

I would like to exchange my watch, what do I need to do?

The watch I am looking for appears to be out of stock/not listed?

 

Why Choose Us?

  • We have been in this business for many years now and continue to serve our thousands of customers from around the world. When you shop with watchespot.com, you can be 100% sure that your hard-earned money is in safe hands.
  • Only 100% brand new, authentic and in-stock watches. All our watches are brand new and authentic. You can buy from us with confidence that you will receive an original brand new time-piece. If there is any doubt we will offer you a full refund. Plus all items listed as in-stock on our website are actually in physical stock with us. Unlike some other small online retailers we do not wait for your order first and then try to source the watch. On the rare occasion that the watch is out of stock, we will let you notify you at the earliest.
  • Lowest Price Guarantee. Our prices are amongst the lowest you will find anywhere. The reason our prices are low is that we buy in bulk at wholesale prices. Ours is more of a volume business, so we also keep our profit margins per watch low. Also, since we are an internet based retailer, we don't have the overheads and expenses of a high-street store. All this allows us to provide you with great discounts on our watches with no compromise on quality and customer service. 
  • Worldwide Shipping. We ship to all major destinations in the world (US, Australia, Europe). Our watches are carefully and securely packed in boxes with layers of impact-proof bubble wrap. 
  • 100% Safe Shopping. All our payments are processed by PAYPAL internationally well-known company with extremely strong security measures in place. We do not ask for or have access to your credit card information or store it anywhere else, we also use secure 128 bit SSL.

 

How will I know if the watch is authentic?

All of our watches are genuine, brand new, come with the original documents, the original manufacturer's box, and of course the manufacturer's serial number on the back of the watch. The serial number is really the ultimate proof of authenticity; as such, we do not remove any serial numbers.

Is watchespot.com an Authorized dealer?

We receive all of our watches from authorized dealers and/or distributors; the warranty is from the manufacturer and is International. All of our watches are brand new and authentic with all original parts, including the manufacturer’s box and all tags and documents. Any watch that comes with a manufacturer supplied serial number will retain that serial number. Watches sold from Watchespot are 100% genuine and authentic.

We have a long history of satisfying customers with 100% brand new, complete, authentic watches, attentive customer service, and fast shipping. We believe that the benefits we offer make us the best choice to satisfy your watch needs. We hope you agree, and we look forward to serving you.

Do the watches come with a warranty?

Our warranty is from the manufacture (international) for 2 years international; warranty covers any defect in the movement that surfaces during the course of 2 years, which is not caused by the wearer, We do not offer a warranty on damage that results due to every day wear and tear. Our warranty does not cover broken crystals (glass face), dents, scratches, any cosmetic damage or breakage that occurs after the watch is received. Dead batteries will be replaced for the first 3 months, by shipping the watch back to us. We can also ship a new battery to you, if you wish to bring the watch to your local watch service center.


   

How will my watch be shipped?

USA - 1 to 3 working days, we usually ship via DHL currier service.
UK – 3 to 5 working days, we usually ship via Royal Mail first class or Hermes currier service.
European Union – 5 to 7 working days, we usually ship via DHL currier service or Air Mail.
Canada, Australia, Japan, Far East, and South America - 3 to 7 working days, we usually ship via DHL or EMS currier service.
Other Countries – Up to 14 working days, we usually ship via registered Air Mail.

When will you ship my order?

Customers should expect 2-3 days for handling plus 2-3 days for the shipping company to deliver the goods. Please allow up to 10 working days until your package arrives. For more info please read our shipping policy.

Place your order successfully by providing us with your preferred complete shipping address together with a phone number where you can be contacted. This is to ensure that you can be contacted by FedEx.


We normally ship your watch within 2-3 days after you will successfully place your order. For watchespot.com to ship your watch order as fast as possible, make sure you provide us with your preferred complete shipping address together with a phone number where you can be contacted. This is to ensure that you can be contacted by FedEx or your local post office in case you are unreachable. 

How can I know whether my watch has been shipped?

 Once we ship your order, we will send you an email confirming shipment together with a tracking number that you can use to check the status of your package online.

When will I receive my tracking number? 

Once we send out your item for shipment, we will send you an email with the tracking number for your package(s).

Do you ship to all international locations?

We ship to all major international locations. For a complete list of countries we ship to and shipping information, please click here: shipping policy.
If your country/territory is not in the list, email us and we will quote you on whether we can ship to your address and the shipping expenses.

Can I request for my order to be sent to another address than mine?

Yes, just provide us with the shipping address you wish to have your watch delivered to. If your shipping address is in a country different from your billing address, please provide us the additional information before we ship your order.

Do you charge any tax on your products?

For exports, watchespot.Com does not charge any additional tax on the prices listed on our website. You only pay what you see. For some countries, you may be charged import tax by the customs of your country which is the same as the GST or VAT in your country. However, in such rare cases even with the tax you will end up saving substantially by shopping with us.

What forms of payment do you accept? 

We accept all major credit cards, through PayPal, that completely safe. PayPal is endorsed by eBay and trusted by millions. We do not have access to your credit card numbers or financial information.

When an order is placed, quantity is checked before we charge the credit card. Your credit card will not be charged until it is confirmed that we have the watch and it is ready to ship.

Please make sure that the billing information you give to us is accurate. Your credit card company should have this address on file. If this information is not accurate, it will delay shipment.

If there is a discrepancy in the information you provide, and we are unable to contact you, the order will not be shipped out. This provides Jacobtime.com protection from fraudulent orders and will prevent unnecessary hardships to persons with lost or stolen credit cards.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


What are Watchespot return and exchange policies?

For our refund and exchange policies please click return & exchange policy.

I would like to exchange my watch, what do I need to do?

Please refer to our return & exchange policy policies for more information. You can also contact us to enquire.


The watch I am looking for appears to be out of stock/not listed?

Please contact us and Write to us with the model name and we will see if we can get hold of it for you.



Still have questions? Write to us now.